Frequently Asked Questions

Q. How long can the water be left in the Waterbase pillow before it needs to be changed?
A. The water can be left in the pillow for up to one year, and then it should be changed. Many people like to wash their pillows, so that is a good time to change the water, because you should empty the water from the pillow before washing it.

Q. Do I need to add any chemicals to the water in the Waterbase pillow to control bacteria growth?
A. No, not if tap water is used, because the chlorine in tap water is sufficient to control bacteria growth. If you do not use tap water, you can put a drop of Clorox bleach in with the water.

Q. Can the Chiroflow Waterbase pillow be washed?
A. Yes, the Waterbase pillow can be hand washed using cold or luke-warm water. The water temperature should not exceed 100°F or 38°C. You must first empty the water and air from the pillow before washing it. Make sure the cap is replaced before washing the pillow. Let the pillow air dry. Do not put the pillow in the dryer. Do not machine wash.

Q. Is the Chiroflow Waterbase pillow available in different sizes, i.e. standard, queen or king size?
A. No, the Waterbase pillow is only available in one size, jumbo size, which is between a standard and a queen size pillow.

Q. What size of pillow case fits the Waterbase pillow?
A. A standard pillowcase will fit the Waterbase pillow.

Q. Is the Chiroflow Waterbase pillow guaranteed against manufacturing defects?
A. Yes, Chiroflow Products provides a two-year warranty covering manufacturing defects.

Q. Is the Chiroflow Waterbase pillow hypoallergenic?
A. Yes, the Waterbase pillow uses materials that are hypoallergenic.

Q. Where is the Waterbase pillow manufactured?
A. In the USA.